HOPELINE247 Adviser (Night Service)

HOPELINE247 Adviser (Night Service)

We are looking to recruit HOPELINE247 Advisers to provide individually tailored suicide prevention advice and guidance to young people and those who are concerned for them via our national multi-channel helpline HOPELINE247 and deliver suicide prevention training online and in community settings across the UK.

To be successful in this role you will have:

  • a degree or professional qualification in Health or Social Care, Community Work or a related discipline
  • previous experience of working in an advisory capacity in suicide prevention or mental health
  • a proven record of working directly with vulnerable young people
  • experience of providing advice and guidance via multiple communication channels
  • the ability to empathise, support and build rapport with suicidal people and those who care about them, remaining non-judgemental and adhering to the remit of the service


Salary: NJC Scale SCP 24 – 28 (equates to £21,597 per annum progressing incrementally to £24,113 pa). As a night shift worker, you will receive an additional allowance of £120 per month.

Benefits: You will receive 25 days annual leave plus Bank Holidays (pro rata for part time workers), an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details

Working arrangements:  This role will work shifts starting at midnight and finishing at 9am on a rota working three nights out of seven each week.

Hours: 25 hours per week    Contract: Permanent                                 Location: Birmingham

To apply for the position please complete the application form below detailing how you meet the criteria for the role. Please return your completed application to HR@papyrus-uk.org or to HR, PAPYRUS, Unit 2 Bankside, Warrington, WA1 1UP.




Closing date: Midnight 17th May 2023   Interview date: W/C 22nd May 2023

PAPYRUS is committed to the principle of equal opportunity in employment and its employment policies for recruitment are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The charity recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The group expects all staff and volunteers to fully support and promote these commitments.

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