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HOPELineUK is a specialist telephone service staffed by trained professionals who give non-judgemental support, practical advice and information to;
View our Confidentiality Policy
The doctor (GP) should always be the first port of call. He or she may decide to refer on to a specialist mental health service, Child and Adolescent Mental Health Services (CAMHS) or Adult Mental Health Services.
Some GP practices have on-site counsellors. Counselling services can be accessed through the NHS or privately. Many schools and colleges have their own counsellors.
The young person may be reluctant to seek help. Offer to go with them or suggest that someone else could go instead. You may want to talk to them about confidentiality beforehand to ascertain whether they are prepared for you to be involved in the sharing of information.
If the young person has been admitted to a hospital Accident & Emergency Department, a psychiatric assessment should take place.