Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with the best possible experience when you browse our website and also allows us to improve our site. For example, we use cookies to enable the donation process, provide the shop, to statistically analyse site usage, and to customise our site’s content, layout, and services.

We want to protect the privacy of children aged 16 or under accessing our website and services. If you are aged 16 or under, please get your parent/guardian’s permission beforehand if this is possible before you provide us with your personal information. We appreciate, however, that there may be circumstances where you aren’t able to do this.

What is a Cookie?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

What Cookies Do We Use?

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart/basket or make use of e-donation services.
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website more relevant to your interests.
  • Advertisement cookies. These are used to collect data about your browsing habits, your use of the website, your preferences, and your interaction with advertisements across platforms and devices for the purpose of delivering targeted advertising content on the services. Third-party sites and services also use Targeting Advertising Cookies to deliver content, including advertisements relevant to your interests on the services and third-party services. If you reject these Cookies, you will see less relevant advertising.

Why Do We Use Them?

We use cookies on this website to:

  • recognise you whenever you visit this website (this speeds up your access to the website and its contents);
  • obtain information about your preferences, online movements and use of the internet;
  • carry out research and statistical analysis to help improve our content, products and services and to help us better understand your requirements;
  • target our marketing and advertising campaigns more effectively by providing interest-based advertisements; and
  • make your online experience more efficient and enjoyable.

In most cases we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with a service or assistance you have requested.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

WooCommerce

Functional

Usage

We use WooCommerce for webshop management. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
Expiration
session
Function
Store items in shopping cart
Name
woocommerce_cart_hash
Expiration
session
Function
Helps WooCommerce determine when cart contents/data changes.

Complianz

Functional

Usage

We use Complianz for cookie consent management. Read more

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
Expiration
365 days
Function
Store if the cookie banner has been dismissed
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store accepted cookie policy ID

Google Analytics

Statistics

Usage

We use Google Analytics for website statistics. Read more

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
Expiration
1 year
Function
Store and count pageviews
Name
Expiration
2 years
Function
Store and count pageviews
Name
Expiration
1 day
Function
Store and count pageviews

Google Maps

Marketing/Tracking

Usage

We use Google Maps for maps display. Read more

Sharing data

For more information, please read the Google Maps Privacy Statement.

Marketing/Tracking

Name
Expiration
expires immediately
Function
Read user IP address

YouTube

Marketing/Tracking, Functional

Usage

We use YouTube for video display. Read more

Sharing data

For more information, please read the YouTube Privacy Statement.

Marketing/Tracking

Name
Expiration
session
Function
Store location data
Name
Expiration
session
Function
Store and track interaction
Name
Expiration
8 months
Function
Store user preferences

Functional

Name
Expiration
6 months
Function
Provide bandwidth estimations

Google Fonts

Marketing/Tracking

Usage

We use Google Fonts for display of webfonts. Read more

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Marketing/Tracking

Name
Expiration
expires immediately
Function
Read user IP address

Google reCAPTCHA

Marketing/Tracking

Usage

We use Google reCAPTCHA for spam prevention. Read more

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Marketing/Tracking

Name
Expiration
session
Function
Read and filter requests from bots
Name
Expiration
session
Function
Read and filter requests from bots
Name
Expiration
persistent
Function
Read and filter requests from bots

Max Contact

Functional

Usage

We use Max Contact for chat support.

Sharing data

This data is not shared with third parties.

Functional

Name
max-contact-session
Expiration
20 minutes
Function
The Max Contact chat application stores a cookie for the duration of the interaction session, the cookie will have an expiry of 20 minutes and is kicked along whilst the chat session is open and activity is taking place e.g. requests to the server. Once the chat application is closed by the customer the cookie is destroyed. The cookie is a hash of details which are required to keep chat sessions secure and unique from other users. The cookie is required for the chat application to function correctly and is checked when requests are made to the Max Contact system.

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
woocommerce_items_in_cart
Expiration
session
Function
Helps WooCommerce determine when cart contents/data changes.
Name
pdfjs.history
Expiration
Function
Name
_grecaptcha
Expiration
Function

We  do not share the information collected by the cookies with any third parties but this website may include links to third-party websites, plug-ins and applications or host content provided by third parties some of which may use cookies. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy and cookies policy of every website you visit.

If You Want to Control Your Use

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. You can also delete our cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (Incognito – Chrome, Private Browsing – Firefox and Safari etc.)

For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/.

We may change this Policy from time to time. You should check this policy occasionally to ensure that you are aware of the most recent version that will apply each time you access the website.

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